How It Works

We have various sizes available for each of our gift box, hamper basket or wooden trug options, but you don't need to worry about the size! Leave that to us! We will select the most appropriate size for the gifts you choose.

Please note a few of our larger products may need to be wrapped in a separate box if we are unable to fit these in with the other gifts you ordered. They will be sent within the same package so only one package will be received by the recipient. This may apply to the blankets and other large gifts where we mention this on the product page.

An 'Izzy's Garden' A6 sized folded card* is included when you add your gift box, hamper basket or wooden trug. Alternatively you can choose from our range of greetings cards from our UK suppliers - including plantable cards made with seed paper!

We will handwrite your gift message on the card (unless you prefer us to leave it blank). Please write your message in the box on the page where you add your gift packaging (if choosing separate gifts from our 'Build Your Own' Hamper) or in the gift message box on the product page if purchasing a ready curated hamper gift set in our 'Garden Gift Hamper' collection.

If you would like to include a gift message you can write it in the gift message box which is on the product page for each ready curated hamper set OR if you are ordering individual gifts from our 'Build a Hamper' collections, the gift message box is on the 'Gift Packaging + Card' product page. We will handwrite your message on the card you selected as part of the box, basket or trug gift presentation you selected.

Please note that if you have not included a giftwrap, a gift box, basket or wooden trug your gift message will not be included in your order. In this case your items will be sent in a plain mailing bag,  unwrapped and with no gift message included. You can either self-gift or gift wrap to give to the recipient in person.

If you need to add a note to us (eg, if you need us to hold your order to aim for a future date), please add this in the notes box in the shopping basket (where you can also write your gift message). Don't worry, we won't write your order notes to us on the gift card!

If you've already put your order through, just send us an email to info@izzysgarden.co.uk mentioning your order number.

1. Aimed for date -not guaranteed, but delivery aimed for on or just before your date. Select 'Standard Delivery at checkout if more than 5 working days from date required. Please add the requested date in the order notes box (click on the + sign and the box appears) in the shopping basket.We will then hold your gift and send out closer to the time and do our best to get it there on the date requested or just before.

2. Guaranteed day (delivery only Tuesday - Saturdays)If you want to be absolutely sure the gifts arrives on a particular future date we will hold your order until the day before and send your order with Next Day delivery which is £11.95 using Royal Mail's Special Delivery next day guaranteed service. Please select 'Guaranteed Day' delivery at checkout and add the requested date in the order notes (click on the '+' and the box to write in will open) in the shopping basket. Please note that someone will need to be at the address to accept the parcel. We only dispatch Monday - Friday and we cannot guarantee delivery on Sundays, Mondays or Bank Holidays.

Do you send outside the UK? 

We can send throughout the UK (including the Channel Islands) direct to the recipient or back to yourself. Unfortunately we are unable to send overseas and we are no longer able to send to Northern Ireland.

If no gift wrap, gift box, basket or trug is included, your order will be sent in a plain mailing bag, safely packaged but unwrapped and without a gift message or card.